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Knowledgebase

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General (8)
The following FAQ is for pre-sales questions, for technical/support related questions please visit our online support center.

Most Popular Articles

Do you give an uptime guarantee?
Yes, all packages come with a comprehensive service level agreement of 99.50% uptime guarantee
How can I make payment?
We accept payment via our online order system using PayPal, Moneybookers, Western Union, bank...
Which Tier 1 providers do you get bandwidth from?
We use a multihomed network to: * nLayer * ServerCentral * NAC * Aleron Our servers are...
Do I need to register a domain name?
For yearly payments, you will have a FREE domain name (use coupon FREEDOMAIN-12), for other...
How quickly is my account setup?
Despite of the fact that our systems are capable of instant account activation we do not have...

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